WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Shipping policy

Every order is age verified, shipped with a 21+ adult signature, and taxed under the PACT Act. Orders verified by 14:00 Central on weekdays leave the same day.

Last updated October 18, 2026

PACT Act compliance

Vape In Hand registers with the ATF and the tobacco tax administrators of the states we ship to, as the Prevent All Cigarette Trafficking (PACT) Act requires for remote sellers of e-cigarettes. We collect and pay every applicable state and local excise tax, and we file the required monthly reports.

Carriers and signature

The US Postal Service does not carry e-cigarettes, so we ship with private carriers that offer age-verified delivery. Every package needs a signature from an adult 21 or older who shows a government photo ID matching the name on the order. Packages cannot be left at the door, with a neighbor, or in a locker.

Processing and rates

  • Orders verified by 14:00 on a weekday ship the same day
  • Standard age-verified delivery: $9.95, 2 to 5 working days
  • Free on orders over $75
  • Pickup at 1912 East 6th Street, Austin, TX: free, bring photo ID

Where we ship

We ship to all 50 states and Washington, DC. Every order goes to a street address with an adult 21+ signature; we cannot deliver to PO boxes.

Failed delivery

If no eligible adult is available after three attempts, the parcel comes back to us and we refund the order minus shipping.

Questions about this policy? Email orders@vapeinhand.com or call (512) 555-0186.