Questions and answers

Orders verified by 14:00 Central on a weekday ship the same day. You get tracking as soon as the label prints.

Yes. Choose pickup at checkout and bring a photo ID that matches the order. We are at 1912 East 6th Street in Austin.

Payment options are shown at checkout once your address is entered. Approved wholesale accounts can also pay by invoice on Net 15 or Net 30 terms.

All 50 states and Washington, DC, by age-verified delivery with an adult 21+ signature. We cannot deliver to PO boxes.

Federal Tobacco 21 law sets 21 as the minimum age for all vape products, everywhere in the US.

Only an adult 21 or older at the address with photo ID. It cannot be left at the door.

No. We keep the result of the check and a reference number. Your date of birth is used once at checkout and not stored.

Vuse Alto tobacco pods, JUUL and JUUL2 tobacco and menthol pods, and NJOY Ace tobacco and menthol pods. Each product page shows its status. Authorized does not mean FDA approved or safe.

They are the maker's maximum under test conditions. Longer, harder draws and boost modes use e-liquid faster, so expect fewer in real use.

Charge it for 20 minutes over USB-C, then try again. If it still fails within 14 days of delivery, send us a photo or short video and we replace it.

Businesses with a valid state tobacco or vapor retail license and a federal EIN. Apply on the wholesale page; most accounts are approved within one working day.

$300 per wholesale order, mixed across brands and flavors. Freight is free over $1,000.

Yes. Accounts move to Net 15 or Net 30 after three paid orders, with a credit limit set on approval.